Cancellation Policy
Booking process
We ask for a 50% deposit to confirm the booking. The full amount can either be made in advance, or we can take payment on the day of your charter. We accept all major credit cards.
We are required by law to collect the passport details of the payee to prepare the charter contract. If the sea conditions are bad, we will cancel the trip and refund you 100% of the price. If the sea is a bit choppy and might have an impact on the comfort of your excursion, we will contact you to try and reschedule for another day. We don’t want you to have a bad experience on the water.
We are required by law to collect the passport details of the payee to prepare the charter contract. If the sea conditions are bad, we will cancel the trip and refund you 100% of the price. If the sea is a bit choppy and might have an impact on the comfort of your excursion, we will contact you to try and reschedule for another day. We don’t want you to have a bad experience on the water.
The day of your charter
Let’s meet 10 minutes before the charter, as we will need you to sign the contract and make the payment.
The meeting point:
Paddle sub shop on the beach in front of Mini Bar:
Passeig Es Traves, 10, 07100 Port de Sóller, Illes Balears
Parking
Finding a parking place on the street can be difficult in summer. Here’s where we suggest:
The Lepanto Parking Garage: Carrer de Lepanto, 7, 07100 Port de Sóller, Illes Balears
Don’t Forget
Bring your own towels, sunscreen and seasickness tablets, if needed.